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I sapori saporiti della cucina svizzera attraggono un bel numero di visitatori. Questo locale ti garantisce filetto americano e panini ottimi. Per rendere ancora più buono il tuo cibo, ordina il champagne che qui dicono essere delizioso. Fantastico caffè è tra le cose da bere migliori del ristorante The Dolder Grand.
Dicono che il personale sia professionale in questo posto. Rimarrai sicuramente contento del simpatico servizio. Potrai apprezzare un arredamento fantasioso e un'atmosfera calma in questo ristorante. Gli utenti di Google hanno conferitoun punteggio di 4.7 a questo posto.
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Recensioni dei visitatori su The Dolder Grand
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Emanuele Battista Ferreri
un anno fa su Google
Un posto unico servizio pulizia cortesia, colazione meravigliosa Rooms: Molto spaziose, pulizia adeguata Noteworthy details: Colazione superlativa Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury
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Federico Pedot
2 anni fa su Google
Hotel non alla mia portata. Troppo bello ma purtroppo le mie finanze non mi permettono di andare oltre la sala d'ingresso.
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Alex Wild
2 mesi fa su Google
Even if the food is great, if the service lacks, you leave with a bitter taste. We visited with a party of eight to celebrate an important event. That is why we chose the best hotel in town. Whilst we appreciated the good food, the experience was extremely disappointing. Not a trace of hospitality. We were not welcomed, had to wait 10 minutes in the empty bar for someone to attend us. Nobody bothered collecting our jackets and bring them to the wardrobe. It took 25 minutes until we could order and 50 min until the serine’s and a cold meze were served. Despite almost no guests in the bar. The dismal service experience continued in the Saltz restaurant. It took us a total of five hours just to have a ln apero and a three course meal. My family left angry. I have never experienced this before and and regret having chosen this location. Noteworthy details: Dismal hospitality and service. Rooms: 1 Service: 1 Location: 5 Hotel highlights: Luxury, Great view
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Response from the owner
2 mesi fa
Dear Mr Wild Thank you for taking the time to share your experience with us. We are truly …Dear Mr Wild Thank you for taking the time to share your experience with us. We are truly sorry to hear that your evening did not meet the high expectations you – rightfully – had for the Dolder Grand. It is especially disappointing to know that your special occasion was not accompanied by the level of hospitality we hold ourselves to. The experience you described in our Canvas Bar & Lounge and Restaurant Saltz does not reflect our commitment to excellence. Long waiting times, a lack of attentiveness, and the feeling of not being welcomed are far from the standard we strive to provide. We have already conducted internal discussions to understand how the evening evolved and to ensure that such incidents do not happen again. We are therefore glad that we could already reach out to you personally and we are confident that together, we can find a way to turn this memory into a more positive one. Once again, please accept our sincerest apologies. We truly hope to have the opportunity to welcome you again in the future and to provide you with the outstanding experience that defines the Dolder Grand. Warm regards Markus Granelli General ManagerMore
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Svizzera, Europea
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