Brunch du Montreux Palace

Dear Mr. Herr, Thank you for your wonderful review and for sharing your delightful brunch experience with us. We're thrilled to hear that Silvja provided such excellent service and that you enjoyed the charming atmosphere in our veranda, especially with the beautiful sunlight and stunning lake views that autumn brings. It’s fantastic to know that our "Pêche Normande" theme and the variety of fish dishes exceeded your expectations, and we truly appreciate your kind words about our cheese buffet and smoked salmon. Coming from someone who grew up in Seattle, your compliment on the smoked salmon is especially meaningful! We’re delighted that you found our vegetarian options plentiful and enjoyed the overall experience. It’s also great to hear that you found our parking options convenient. We very much look forward to welcoming you and your family back next year to Fairmont Le Montreux Palace for another memorable gastronomic experience! With my best wishes, Michael Smithuis General Manager

Dear Mr. Amaral, Thank you very much for your excellent rating following your brunch experience …Dear Mr. Amaral, Thank you very much for your excellent rating following your brunch experience at Fairmont Le Montreux Palace. We are delighted to know that you enjoyed your time with us. We look forward to welcoming you back for more memorable moments in the future. With my best wishes, Michael Smithuis General ManagerMore

Dear Mr. Chang, Thank you for your feedback regarding your recent brunch at Fairmont Le Montreux Palace. I’m truly sorry to hear that your experience fell short of expectations. The issues you mentioned, particularly the service and food quality, are regrettable and not reflective of our standards. We take your comments seriously and will address them with our team to ensure improvements are made. I apologize for the disappointment and hope you might give us another opportunity to provide the exceptional experience you deserve. With my best wishes, Michael Smithuis General Manager