Brezelkönig Zürich HB, Halle Landesmuseum

Ciao Nehime Grazie per le belle parole. Non vediamo l’ora della tua prossima visita. Cordiali saluti Brezelkönig

Dear Mommy army Thank you very much for your detailed and wonderful review! We are delighted to read how enthusiastic you are about our Swiss pretzels – from the classic salty pretzel to our popular varieties with cheese, raclette, or bacon. We particularly appreciate that you highlight the crispy texture, hearty flavor, and generous portions. Your comparison and detailed impressions show us that our commitment to high-quality ingredients, authentic cheese flavor, and typical Swiss hospitality has resonated with you. This is exactly what we want to offer our guests – a hearty snack that is filling and memorable. We are particularly pleased that you regularly enjoy our pretzels at Swiss train stations. Thank you very much for your trust and your great feedback. We look forward to continuing to delight you with our pretzels in the future! Kind regards Your Brezelkönig

Dear Naasens, Thank you very much for your feedback. We are delighted that you have obviously enjoyed our hot dogs on several occasions. We regret all the more that you had an unpleasant experience during your last visit. Of course, unfriendly behavior on the part of our employees or a product of poor quality does not meet our standards. We would like to apologize for this. It is clear that in your case, the specified guidelines were not followed in several respects. For this reason, we have forwarded your report to the sales manager responsible. He will discuss your case with our team on site and take the necessary measures to ensure that our customers are spared such an experience in the future. We hope that you will continue to remain our customer despite this unpleasant experience. Best regards, Brezelkönig