Brezelkönig Zürich HB, Shopville

Cara Ra Bid Grazie mille per l'ottimo feedback. …Cara Ra Bid Grazie mille per l'ottimo feedback. Siamo lieti che i nostri prodotti vi piacciano così tanto e che abbiate ricevuto un servizio così cordiale dal nostro personale di Shopville. Ci auguriamo di potervi dare presto il benvenuto. Cordiali saluti Brezelkönig More

Dear Taavi, Thank you very much for your feedback. We’re sorry that the pretzels were a bit harder than usual during your visit. Of course, this does not meet our standards for freshness and quality. Our products should always be crispy yet pleasantly soft—exactly as you’d expect from Brezelkönig. Your comment suggests that the pretzels may have been in the oven a little too long at that particular time. For this reason, we will remind our team to consistently adhere to baking times and freshness checks. We’re all the more pleased that your overall impression was otherwise positive and that you generally experience our products the way you’ve come to expect from Brezelkönig. It is precisely this consistent level of quality that we strive for at every location. We look forward to winning you over completely on your next visit. Kind regards, Brezelkönig

Dear Laura Thank you so much for your wonderful feedback! We’re so glad to welcome you here every morning. We’re delighted that you feel so at home with us and that our team already knows you so well. It’s exactly these personal moments that make all the difference and mean so much to us. We’d be happy to pass on your kind comment to the team. We look forward to welcoming you every morning. Kind regards, Your Brezelkönig