Hotel N’vy

Bonjour Monsieur Mauro G.Je vous remercie sincèrement d’avoir partagé votre retour. Je suis navré d’apprendre l’inconfort que vous avez rencontré et vous prie d’accepter nos excuses les plus sincères. Cette situation ne reflète en aucun cas l’attention que nous portons au confort de nos hôtes.Je souhaiterais avoir le plaisir de vous rencontrer personnellement afin de m’assurer que tout soit désormais conforme à vos attentes et d’échanger avec vous en toute tranquillité. Je reste à votre entière disposition et peux me rendre disponible au moment qui vous conviendra le mieux.Je vous remercie à nouveau pour votre retour et reste à votre service.Hubert Viard, Directeur de l’Hôtel N’vY

Dear Francesco Scalise, Many thanks for your positive review following your stay at Hotel N'vY. We're glad you enjoyed your time with us. Your comment about the housekeeping service is well-received and will be used constructively to refine our services. We look forward to your next visit.Kind regards, Hubert Viard N'vY Hotel Director.

Dear Angel Guere Adrian, Thank you very much for your wonderful review. We are delighted to hear that you had such an enjoyable stay with us and that you appreciated our convenient location near the train station and the lake, as well as the comfort of your spacious room and its beautiful balcony view. A special thank you for your kind words about Katalina. We will be delighted to share your compliments with her. Her kindness, professionalism, and dedication to our guests truly reflect the level of service we strive to provide every day. Your recommendation means a great deal to us, and we are thrilled that we were able to make you feel at home throughout your stay. We look forward to welcoming you back to Hotel N'vY on your next visit to Geneva. Warm regards, Hubert Viard - N'vY Hotel Director