gastronomia, Europea, Opzioni vegetariane
$$$$
Fascia prezzo a persona CHF 20-CHF 30
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Il rating complessivo di questo ristorante su Google è di 4.4.
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Matthias Narr
3 anni fa su Google
Tipptopp Espresso!
A
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Annie de Montmollin
5 mesi fa su Google
We were very excited to try this cafe as we are coffee lovers and brunch enthusiasts. Sadly the “enthusiasm” was not shared by our waitress. The only person she would smile to and talk to was her bubbly colleague. All I got was hand signal ordering me not to take my tray yet and sighs when she was adding things to our order on the till. And it was only 8:45 am It’s sad to see that some of the previous comments from months ago have already been addressing this (as well as some other recurring things) and despite the owners response to look into it, nothing seems to be changing. Probably because it’s a seasonal place and there is not much around and having a recurring clientele is not the aim. Coffee was however good, decor nice, and the food well marked for dietary restrictions which is a big plus! We had the breakfast bagel that was good and a generous portion and the avo toast with extra egg that was.. ok but a good size as well. Meal type: Breakfast Price per person: CHF 50–60 Food: 4 Service: 3 Atmosphere: 4 Vegetarian options: Very well marked on the menu Dietary restrictions: Very clear on the menu! Much appreciated
e
Response from the owner
14 giorni fa
Hi Annie Thank you for taking the time to share your experience with us. We're really sorry to hear that your visit didn’t live up to your expectations, especially as coffee and brunch lovers, we would have hoped to be a highlight of your morning. What you described regarding the service is disappointing and not the standard we aim for. A warm, welcoming atmosphere is just as important to us as good coffee and well-prepared food. We truly appreciate you pointing this out, and we take it seriously. We will follow up with our team to ensure that every guest is treated with friendliness and respect, no matter the time of day. That said, we’re glad you enjoyed the coffee, the portion sizes, and the dietary-friendly menu, thank you for acknowledging those positives. We’re not perfect, but we’re here to improve and feedback like yours helps us do just that. We hope you’ll consider giving us another chance in the future. Your Ella Team
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Julian Brasse
un anno fa su Google
Love the food, drinks and atmosphere. Our order arrived quickly after using the app, and everything was correct and tasty! Thank you Ella :). Food: 5 Service: 4 Atmosphere: 4 Service: Dine in Meal type: Lunch Vegetarian options: Many tasty vegetarian options. Dietary restrictions: Many options for people with dietary restrictions and more if you ask the staff. Parking space: Plenty of parking Parking options: Paid parking garage Kid-friendliness: Very kid-friendly with many food and drink options for children.
e
Response from the owner
8 mesi fa
Hello JulianThank you very much for your positive feedback. We're happy you enjoyed your stay here. See you soon again. :)Your Ella Team
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gastronomia, Europea, Opzioni vegetariane
$$$$
Fascia prezzo a persona CHF 20-CHF 30
© OpenStreetMaps
contributors
Indirizzo
Via Nova 80, Flims, Grigioni, Svizzera
Servizi e caratteristiche
Posti a sedere all'aperto
Cibo da asporto
Carte di credito accettate
Nessuna consegna a domicilio
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Accessibile in sedia a rotelle
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