D
Response from the owner
5 mesi fa
We are sorry that you did not enjoy your stay in our restaurant. Seeing the photo we understand well what the situation was. Let's analyze the situation. Seating you independently at a table, we kindly let …We are sorry that you did not enjoy your stay in our restaurant. Seeing the photo we understand well what the situation was. Let's analyze the situation. Seating you independently at a table, we kindly let her know that the tables for the Champions League final were all booked. However, we allowed her a drink while the reservations were arriving. You deliberately, although warned again, occupied a table for the entire first half, occupying the seats of the two booked guests who continued to watch the match standing. At the beginning of the second half, you were again notified that the customers who had booked the table had arrived. You continued to sit until we had to warn you that the customers waiting for the table wanted to sit and needed to vacate the table. Annoyed you left, but it seems to us that you were beyond courteous. However, we thank you for your suggestions, we will take them into consideration, hoping to continually improve our service. ——————————————————————————— We are sorry that you did not feel well in our pub. Seeing the photo we understand well what the situation was. Let's analyze the situation. By seating you autonomously at a table, we kindly let you know that the tables for the Champions League final were all booked. However, we granted her a drink while the booked were arriving. You have deliberately, if warned again, occupied a table throughout the first half, occupying the sessions of the two booked who continued to see the game standing. At the beginning of the second half, you were again warned that customers who had booked the table had arrived. You continued to sit, until we had to warn you that the customers waiting for the table wanted to sit down and needed to vacate the table. Annoyed you left, but it seems to us to have been over-courteous. We thank you for the suggestions, we will capitalize on them hoping to improve our service more and more.More
