Sharing Brasserie Juliette

Name: Sharing Brasserie Juliette
Address: Haldenstrasse 4, Lucerna, Svizzera
Telephone: +41414190909
Price range: $$
Rating: 4.5

282 voti

#85 di 784 ristoranti a Lucerna

Europea, Francese, Fusion

$$$$ Fascia prezzo a persona CHF 9 - CHF 22

Haldenstrasse 4

Lucerna, Svizzera

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Dopo esserti goduto il Markuskirche, vieni in questo ristorante che non si trova lontano. Qui, i piatti della cucina francese valgono la pena di essere provati. I cuochi qui preparano ottimi filetto americano, bistecca succulenta e entrecote. Non scordarti di degustare l'ineguagliabile creme brulee al ristorante Sharing Brasserie Juliette. Secondo l'opinione degli ospiti, qui servono un vino davvero delizioso. Assaggia il fantastico caffè.

L'atmosfera ospitale di questo locale dipende in larga misura dal personale, che qui è davvero attento. Il veloce servizio ti metterà a tuo agio. Questo posto viene associato a un'atmosfera fichissima. Ma gli utenti di Google hanno assegnatoun punteggio di 4.5 a questo ristorante.

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Valutazioni di Sharing Brasserie Juliette

Google

(4,5/5)

264

Trip

(4/5)

Opinioni dei clienti di Sharing Brasserie Juliette

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C. Steffen 2 mesi fa su Google

Miserable staff and service! Very rude waitress and forgot not only twice but 3x our orders and at the end 1 side dish was not even delivered! Then pouring my new drink (soda) in my glass with sparkling water on it. She did NOT apologize and said that she would bring me a new glassguess what? It never came! When we were paying individually she questioned our calculation in a rude way 3x (!! although we wrote all amounts on the bill) instead of trusting her guests! After she got our payments, there was no „thank you“/ „have a nice eve“, she just left. Food was not worth it. We will never come back again. Service: Dine in Meal type: Dinner Price per person: CHF 80–90 Food: 2 Service: 1 Atmosphere: 3

Response from the owner 2 mesi fa

Dear C. Steffen, Thank you for taking the time to provide feedback on your recent visit to our restaurant. We sincerely apologise for the disappointing experience you had with our service. We are very sorry to hear about the behaviour of our staff and the inconvenience you experienced. This does not reflect our standards and we will investigate this incident thoroughly internally. In order to discuss the matter further and find an appropriate resolution, please contact our Food & Beverage Manager, Ms Dariane Fankhauser. She will personally address your concerns and ensure that appropriate action is taken. Ms Dariane Fankhauser can be reached by email at [email protected]. We value your feedback as it helps us to continually improve our service. We hope you will give us another chance to show you that we can do better. Thank you again for your openness and understanding. Kind regards, Leonie Zurfluh Marketing Manager Grand Hotel National Luzern

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L E 2 mesi fa su Google

The food is tasty but portions are too small, we ordered entrecôte for 2 people to share, however the portion was too small Service: Dine in Meal type: Dinner Price per person: CHF 70–80 Food: 3 Service: 3 Atmosphere: 5

Response from the owner 2 mesi fa

Dear LE Thank you for sharing your feedback. We’re glad to hear that you enjoyed the taste of the food and the atmosphere of our restaurant. However, we apologize that the portion size of the entrecôte did not meet your expectations. We take your comments about the portion size and service seriously and will review them with our team to make improvements. Your feedback is important to us as we strive to enhance our guests' dining experiences. Thank you again for your insights. We hope to have the opportunity to better serve you in the future. Kind regards, Leonie Zurfluh Marketing Manager Grand Hotel National Luzern

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Peter Pugliese 3 mesi fa su Google

The staff were attentive and food was really good. The sharing plates are small, which is expected, but the cost add up quickly. Service: Dine in Meal type: Lunch Price per person: CHF 50–60 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sharring Plate

Response from the owner 3 mesi fa

Dear Mr. Pugliese, Thank you for taking the time to leave such a wonderful review! :-) We're delighted to hear that you enjoyed your lunch with us and that our staff provided attentive service. It's great to know that you appreciated the quality of our food and the atmosphere. We understand that the cost of sharing plates can add up, and we appreciate your feedback on this. We'll take it into consideration as we strive to offer the best possible dining experience for our guests. We look forward to welcoming you back soon! Best regards, Ramona Bühlmann Executive Assistant Grand Hotel National Luzern Best regards,

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