Ferdinand by CERVO

Dear Marni Abigail, Your review really means a lot to us. Thank you for sharing your wonderful experience dining at Ferdinand by CERVO. Thank you, too, for being a true fondue explorer, trying three varieties of our fondue. We love offering options for all cheese aficionados. It sounds like you found a flavor profile that hit the right notes – not too overpowering, but bursting with cheesy goodness - and we're so glad we were able to provide. Additionally, we're so glad you made that online reservation and could join us. It also means a lot to know our team was supportive, friendly, and contributed positively to your dining experience. Of course, no one wants to leave a cheese fondue feast smelling like a walking fondue pot, and we're glad our ventilation system did what it is designed to do, saving you from that fate. Regarding the black truffle fondue being a bit on the runny side, we're so sorry to hear of your experience, but we are thrilled our team's offer of complimentary coffees helped to put a positive spin on your meal. As a restaurant acclaimed for its fondues, we really do strive to create fondues of the perfect texture. Please know that this experience does not at all reflect the skill and craftsmanship of our brilliant chefs, and our fondue textures are generally as consistent as our fondue is flavorful and much-loved. Overall, though, we're so glad you had a splendid fondue experience with us, and we can't wait to welcome you back to Ferdinand by CERVO in the near future. See you soon at CERVO! Best regards from Zermatt, Benjamin Dietsche General Manager

Dear Moritz, Thank you so much for taking the time to leave such a wonderful review of Ferdinand by CERVO. We appreciate your kind words. We're especially pleased to hear that you enjoyed our Truffle Fondue and found our team to be super friendly. Using only the freshest Swiss products, many sourced locally from the Valais region, we want all our guests to find joy in the delicate flavors of our rich cuisine. Ensuring all guests feel at home among a beautiful natural environment is something we hold dear. We hope to welcome you back so that you may have the opportunity to try some of our other delicious Valais specialties. We appreciate your recommendation and look forward to seeing you at Ferdinand by CERVO again soon. See you soon at CERVO! Best regards from Zermatt, Benjamin Dietsche General Manager

Dear Hannah Powell, Thank you so much for your glowing review, and for choosing to eat with us at Ferdinand by CERVO. We're thrilled to hear that you had such a fantastic experience with us. Providing outstanding food, service, and ambience is what we strive for, and we're delighted to know that we hit the mark during your visit. Likewise, we'll be sure to pass along your kind words to our team. It was our pleasure to create a memorable evening for you, and we're honored that you chose to dine with us for the final night of your holiday. We hope to have the pleasure of welcoming you back again soon. See you soon at CERVO! Best regards from Zermatt, Benjamin Dietsche General Manager