A
Response from the owner
4 mesi fa
Hi Katinka, My name is Giacomo, Assistant Manager at ALBA Sourdough Pizza. Thank you for taking the time to leave us a review. I'm delighted to hear that you enjoyed the pizza and that the delivery process worked well overall. That said, I'm sorry that your pizza arrived cold. This is certainly not the experience we aim to provide, and it should not have happened, especially given that you live nearby. I have reached out to you via email to personally apologize and to try to make things right. Thank you for bringing this to our attention—feedback like yours helps us improve. We hope to have the opportunity to serve you again soon :)