Yuki Lounge Bar & Restaurant

We understand your frustration and would like to clarify the situation. At our establishment, we do not require deposits but may occasionally request a credit card hold to secure reservations. In your case, the reservation was still active in our system, and you did not cancel it. We contacted you because we held your table for over an hour, preventing other guests from dining with us. We believe it is essential to honor commitments made to a restaurant, just as we strive to honor ours to our guests. We find your behavior—reserving a table without showing up or notifying us—both inappropriate and disrespectful, as is your comment about our handling of the situation. We hope this experience helps you understand the importance of communication and mutual respect in the guest-restaurant relationship.