Planet Wellness Village

Hello Bela Fit, Thank you for sharing your feedback regarding your experience at Planet Wellness Village. We appreciate your positive comments about the quality of our facility and the resemblance it holds to the best gyms in the Middle East! Thank you. We would like to sincerely apologize for any inconvenience caused by the cleanliness of the gym floor and washroom areas. Maintaining a high standard of hygiene is of utmost importance to us, and we take your concerns seriously. We have taken note of your feedback and will take immediate action to address the issues you have raised. Our cleaning procedures will be reviewed and reinforced to ensure that the gym floor, including the mats used for stretching, and the washroom facilities are kept in impeccable condition at all times. We will also pay close attention to the cleanliness of our changing rooms, as we understand the significance of providing a hygienic and comfortable environment for our members. Today, our quality manager will conduct an additional inspection at three different times throughout the day. We appreciate your valuable input and thank you for bringing this matter to our attention. We are committed to providing you with an exceptional fitness experience. Should you have any further concerns or require any additional assistance, please do not hesitate to reach out to us directly at [email protected]. Best!