TUK - Thai Urban Kitchen offre cucina tailandese. I cuochi qui preparano ineguagliabili gamberi fritti. Parecchi clienti hanno evidenziato il fatto che il personale è fichissimo in questo ristorante. È sempre un piacere passare un po'di tempo mangiando qui, grazie all'encomiabile servizio. Dal punto di vista dei visitatori, i prezzi sono bassi. La calma atmosfera è esattamente ciò che ci vuole dopo una lunga giornata di lavoro. Ma questo locale su Google è stato valutato sotto la media.
I ordered food for 30 Chf. The rice doesn't even arrive. And the food was so little and without taste. Pure disaster Food: 1 Service: 1 Atmosphere: 1
T
Response from the owner9 mesi fa
Thanks for your review. We're sorry we couldn't convince you that day. We will follow up on your request and adapt it to our high quality standards. We look forward to seeing you again.
I ate chicken fried rice yesterday and now I'm in bed with food poisoning. I would advise anyone not to eat there again. Food: 1 Service: 1 Atmosphere: 1
T
Response from the owner9 mesi fa
Thank you for your feedback. Your concerns are very important to us. We deeply regret the situation and sincerely apologize for it. Hygiene and quality standards have the highest priority for us. In order to be able to process your case in more detail, we ask you to contact us by email at the following address: [email protected]
On 21 February at 11:20 am I went for lunch as usual before travel. The same lady working there with glasses is so rude and unfriendly. I want to eat a chicken fried rice so in the hot counter there was fried rice with tofu, she want me to eat the rice rice with tofu instant to order what I want to eat. She turn to her friend speak in there luggage then laugh on my face both of them. After that she said ok it’s take 15 mins for me to wait to have the fried rice which was not a problem for me to wait. After paid she told to go go on the back do not wait here which I know about this but she have no manner at all this is not the first time we experience such a bad experience. After eating here few time a month for years today it’s our last day. The owner should take serious action again this because so many people already complain but nothing happen. It’s good for you now you Lost customer. Avoid guys Service: Dine in Meal type: Lunch Price per person: CHF 40–50
T
Response from the owner10 mesi fa
Thank you very much for your review and time. We are very sorry for the experience you had at our restaurant. We value you as a customer. Your opinion is very important to us. We will look into this situation and ensure that our high standards of service are maintained. We look forward to welcoming you again.