THE VIEW

Gentile signora StefaniaLa ringraziamo di cuore per le sue parole gentili! Siamo felici che abbia apprezzato l’ambiente raffinato, il servizio eccellente, il cibo delizioso e i nostri drink. È un piacere sapere che ha trascorso una serata piacevole con noi.Speriamo di rivederla presto per un’altra splendida esperienza.Cordiali saluti,Il Team di The View

Dear Mr. ThelerThank you for taking the time to share your detailed feedback about your recent visit. We’re delighted to hear that you enjoyed our wine and champagne selection, as well as the quality of the food. Providing a memorable dining experience is our goal, and we’re pleased that our team could bring some humor and warmth to your evening.However, we sincerely apologize for the extended wait time for your meal. This is not the standard of service we aim to provide, and we will be reviewing our processes to ensure such delays are minimized in the future.We also appreciate your feedback regarding portion sizes. While we strive to maintain a balance between quality and presentation, your comments are invaluable as we continuously refine our offerings to meet our guests’ expectations.We’re glad that our gesture of complimentary biscuits brought some extra comfort to your evening. We would love the opportunity to welcome you back and provide a more seamless experience next time.Warm regards,Nils CassignolF&B Operations Manager