AUSTERNBAR

Dear L.T., We are very sorry to hear that you had such an unpleasant start to the new year. Thank you for bringing this to our attention. …Dear L.T., We are very sorry to hear that you had such an unpleasant start to the new year. Thank you for bringing this to our attention. Oysters are a natural product with always a small residual risk - be it due to intolerances or the presence of noroviruses, which can cause symptoms even in minimal quantities. Please be assured that we attach great importance to quality and safety. Our oysters are regularly tested by the farms and are always delivered to us fresh. Of course, we adhere to all hygiene standards and ensure that the cold chain is never interrupted. However, it may happen that certain oyster areas are temporarily affected by increased norovirus infestation. It would therefore be extremely helpful for us if you could tell us which oysters you purchased from us. This means we can ask our producers directly for current test results and ensure that we take appropriate measures. We wish you a speedy recovery and hope that you will feel better again soon. Kind regards, Your AusternBar team More

Dear Elizabeth, We are very sorry to hear that you have had health problems and we wish you and your family a speedy recovery. Please be assured that we place the highest value on the quality and freshness of our ingredients and on strict …Dear Elizabeth, We are very sorry to hear that you have had health problems and we wish you and your family a speedy recovery. Please be assured that we place the highest value on the quality and freshness of our ingredients and on strict hygiene standards. At present, we are not aware of any other cases or indications of noroviruses in connection with oysters. Nevertheless, we take your concerns very seriously and are thoroughly investigating the incident. Should you have any further information or questions, please do not hesitate to contact us directly. We wish you all the best and a happy new year. The Oyster-Bar TeamMore

Hello Tatiana Thank you very much for this praise! It does us good when our many loving efforts are appreciated by our guests. …Hello Tatiana Thank you very much for this praise! It does us good when our many loving efforts are appreciated by our guests. See you again soon. More