Richemont Gastronomie

Dear Ms Stirnemann, Thank you for the good rating and for taking the time to provide detailed …Dear Ms Stirnemann, Thank you for the good rating and for taking the time to provide detailed feedback. We really appreciate that. We are extremely sorry if you felt you were treated unfairly. Of course that shouldn't happen. We would also be happy to discuss this as a team. During the week you can always enjoy the “normal” breakfast with us. On Saturday and Sunday we offer the well-known bakery breakfast with a fixed price. When it comes to prices, opinions can of course vary. We are always careful to set fair prices and ensure that the price-performance ratio is in line. In our opinion, the calculated price is justified. Especially when you consider the very high quality of our raw materials and the fact that they are homemade and rich products. We hope that you can understand our reasons and would of course be very happy if we could welcome you again. Until then, we wish you all the best. Your RichemontMore

Dear Mr Troxler, Thank you for taking the time to provide detailed feedback. We really appreciate …Dear Mr Troxler, Thank you for taking the time to provide detailed feedback. We really appreciate that. On a cantonal holiday, predicting the flow of visitors is almost like looking at a crystal ball. Depending on the weather and wind direction, the restaurant is either empty or packed on such days. On this said Ascension Thursday we were truly surprised. An unusually large number of passers-by stopped across the alley for our popular patisserie. Unfortunately, the post-production work was no longer carried out and at 3.30 p.m. only the black surface of the empty display case was visible. We are extremely sorry that you personally also came away empty-handed. We try to incorporate such negative experiences into future holidays. Maybe we can still delight you with our sweet range on another occasion. We wish you all the best. Your RichemontMore