C
Response from the owner
3 mesi fa
Dear Customer. We thank you for your review. Multipasses can be used throughout the summer season, and we give them from one visitor to another so that all our customers can enjoy the wide range of activities included. If we don't get them back, we have to pay for them, which is very expensive, and each customer is informed of this during check-in. As we trust our customers, we don't take any deposit and only collect the visitor tax at check-out, when we can get some feedback from our clients. Unfortunately, we could not find your Multipasses. If you find them or have any further information, please contact us via email or telephone. Kind regards, Team Palladium