Restaurant Laurin

Grazie di cuore per questa recensione positiva: Siamo felici di leggere che é rimasta soddisfatta della Sua esperienza. Teniamo molto alla qualità del nostro servizio e La ringraziamo per aver dedicato del tempo a condividere con noi la Sua esperienza. Saremo lieti di accoglierLa nuovamente al Restaurant Laurin.Cordiali salutiIl team del Parkhotel Laurin

Thank you for sharing your experience at Restaurant Laurin with us. We are very sorry to read that although you enjoyed many aspects of your stay, we were not able to fully meet your expectations. We take all feedback very seriously as it helps us to continuously improve our service. We are sorry to admit that our staff experienced stressful times due to the large number of guests. We have many young and early-career employees, not least because we firmly believe in the training of the next generation of hoteliers. We are taking measures to improve the handling of this type of situation and our staff has been properly briefed, not least because of this experience.We look forward to welcoming you back to Restaurant Laurin to offer you a stay that lives up to your expectations.Kind regardsThe team of Restaurant Laurin