Relais San Vigilio & Ristorante la Cucina Relais San Vigilio

Name: Relais San Vigilio & Ristorante la Cucina Relais San Vigilio
Address: Via al Castello, 7, Bergamo, Lombardia, Italia
Telephone: +390352650987
Price range: $$
Rating: 4.7

702 voti

#51 di 880 ristoranti a Bergamo

Italiana, Healty food, Specialità di mare

€€€€ Fascia prezzo a persona €27 - €140

Relais San Vigilio & Ristorante la Cucina Relais San Vigilio sulla mappa

Via al Castello, 7

Bergamo, Lombardia, Italia

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Relais San Vigilio & Ristorante la Cucina Relais San Vigilio è vicinissimo al Castello di San Vigilio. In locale, i clienti hanno la possibilità di provare un ottimo cordiale. Ordina il fantastico caffè che servono qui. Gli ospiti non amano molto il pesce di questo locale.

Immagina una combinazione tra piatti fantastici e un personale simpatico: è esattamente ciò che ti dà questo posto. Il piacevole servizio è un altro importante valore aggiunto. Dal punto di vista degli ospiti, i prezzi sono abbordabili. Troverai un'atmosfera spettacolare e un arredamento attraente al locale Relais San Vigilio & Ristorante la Cucina Relais San Vigilio. Sulla base del feedback su Google dei clienti, locale si merita 4.8.

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dal maitre

paolo

calma

5 Hotel highlights

una vista mozzafiato

su Città Alta

attention to detail

incredibile

posto meraviglioso

bassa

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Valutazioni di Relais San Vigilio & Ristorante la Cucina Relais San Vigilio

Google

(4,8/5)

340

Trip

(4/5)

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Servizio temporaneamente Non disponibile Riprova più tardi.

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Ernesto Silvestri un anno fa su Google

Food & drinks: Bere eccessivamente caro,mangiare,lasciamo perdere ed anche caro,buono il pane e la focaccia con cipolla,per fortuna ciò altrimenti.....

Response from the owner un anno fa

Good evening Mr.Silvestri, I regret to inform you that our restaurant was closed today, and therefore you were unable to try our dishes. Maybe he got confused with other places nearby... …Good evening Mr.Silvestri, I regret to inform you that our restaurant was closed today, and therefore you were unable to try our dishes. Maybe he got confused with other places nearby... Hoping to actually have you as our guest, I wish you cordial greetingsMore

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Roberto Benedetti un anno fa su Google

Luogo esclusivo ed unico. Consiglio di raggiungerlo in funicolare e/o Ncc. No assolutamente no con la propria auto .

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Debbie M 4 mesi fa su Google

I can honestly say that this was the worst and most disappointing fine dining meal that anyone in our party has ever experienced. We booked a table for eleven people to celebrate two birthdays and an engagement. We expected a really special dinner and a lovely evening. This was far from the experience we had. The food was terrible, the service was neglectful and extremely rude. This was sad and unexpected as my daughter and her husband have been living in Bergamo for the last few months and had visited the hotel and restaurant several times and had good food, friendly, attentive service and a great time. Hence we booked a large table for the celebrations when we were visiting Bergamo as a large extended family group and expected to have a wonderful evening. The pre-arranged set menus were a little disappointing from the outset as we would have preferred to choose food from the a la carte menu, but we accepted the necessity to pre-order for such a large group. However, the food on the night was practically inedible and most of our party hardly touched their meals. We all found the flavours bland or unpleasant and the textures were frankly disgusting, especially the fish menu and the guinea fowl course of the meat menu. We had to sit in a restaurant where other guests were eating delicious looking food whilst we were limited to plates of uninspiring, over-salted and in most cases mushy and inedible dishes. The fish menu was one slushy, wet, salted dish after another. Even the bread was coarse and different to the other tables and no butter was offered. The dessert was uninspiring, bland and comprised the cheapest ingredients. I cannot reiterate enough that the fish courses were practically liquid in texture, extremely salty, very homogeneous and lacking any finesse whatsoever. The meat menu was apparently similar in its cheapness of ingredients and lack of flavour. The service was shockingly poor all evening. We had to repeatedly ask to order wine, which we eventually managed to do after the first course had been served, meaning there was no wine with the course. We would have purchased wine for each course but the disinterest of the sommelier and our inability to enjoy the meal prevented us doing so. There was no attempt to make sure we were getting what we needed. The manager noticed towards the end of the evening that we hadn’t eaten our meals and asked us if there was a problem. We told him that the food was overly salty, an unpleasant texture and that we were unable to eat it. He didn’t address this at all and tried to justify the textures with some spurious explanation. Most disappointingly of all, when we complained to the management, we were initially offered a reduced price for a further meal, which the whole party refused as the meal was just too unpleasant; no one was willing to rely on an improved experience, especially given that the meal had cost us almost €1000. When I relayed this to Antimo (Front of House), I was faced by a dismissive email telling me that the meal and service were up to standard, that perhaps the flour had been ‘faulty’ and that there was no further issue to redress. I asked him to refer me to the maitre d'hotel so I could escalate the matter but have had no response whatsoever. A thorough waste of money and a frustrating and horrible customer experience. I highly recommend avoiding this restaurant. Service: 1

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