Aimé Pouly

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Hello,We take your account extremely seriously and, above all, we would like to offer you our most sincere apologies for the unacceptable experience you have described.We are deeply sorry and shocked by the situation. We wish to state in the strongest possible terms that our brand champions diversity, inclusion and absolute respect for every customer, without exception. What you have described is completely unacceptable and runs counter to all our human and professional values.An internal investigation will be carried out to determine whether this was a serious miscommunication on the part of the member of staff or discriminatory behaviour; should the latter be the case, extremely firm and immediate disciplinary action will be taken.Racism and discrimination have absolutely no place here. We thank you for taking the time to bring this to our attention, and we hope you will accept our apologies for the legitimate sense of unfair treatment you experienced.Kind regards,The Paillasse team.

Good morning, Thank you very much for your positive comment. We are delighted to learn that …Good morning, Thank you very much for your positive comment. We are delighted to learn that you had a pleasant time at Aimé Pouly and that our service met your expectations. Your satisfaction is our priority, and your feedback encourages us to continue providing a quality experience to our customers. We hope to welcome you again very soon for more delicious moments. Sincerely, The Aimé Pouly teamMore