Altro Hotel

Good morning Simona, thank you for sharing your experience at our facility. I am proud that you noticed the kindness and courtesy of the guys and our staff and I sincerely apologize for giving you the impression of a cold and detached …Good morning Simona, thank you for sharing your experience at our facility. I am proud that you noticed the kindness and courtesy of the guys and our staff and I sincerely apologize for giving you the impression of a cold and detached person, exactly the opposite of what I usually am. Even more, I apologize for any inconvenience you may have experienced during your stay. Regarding the size of the rooms and the layout of the bathrooms, we are aware of your comments. We are keen to provide a comfortable and enjoyable stay for all our guests, and will look at how we can make improvements in room sizes and shower facilities. Regarding the issue of rooms booked through Booking, I would like to clarify that we treat all our guests with the same attention and care, regardless of the booking channel. Each room offers a questionable but uniform level of comfort for all guests. We regret that you had a less positive experience than you expected, and we hope that you will give us another chance in the future to show you that we truly care about ensuring a pleasant and satisfying stay for all our guests. Please contact us directly if you would like to discuss your comments further or if you have any other questions. We really appreciate your feedback and will work to improve. BarbaraMore

Che piacere ricevere questa bella recensione, caro Andrea. Altro Hotel nasce proprio con l’idea di garantire agli ospiti una vacanza vicinissima al mare e con tutte le comodità al giusto prezzo. Per noi è molto importante che ogni ospite si senta accolto e coccolato come a casa, per questo sia io che tutto il mio staff siamo sempre attenti e disponibili a soddisfare ogni vostra esigenza. Vogliamo che le vostre vacanze qui siano indimenticabili e rilassanti. Ti aspettiamo prestissimo a Bellaria Igea Marina per un’altra vacanza al mare. Barbara

Thank you very much Andreana. For us it was a pleasure, really! We hope to see you soon! Good things!