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Response from the owner
4 mesi fa
Good morning Stefano, you called the evening before to ask for availability for an aperitif for Massimo's funeral and we gladly reserved the entire outside area for you at the last minute. You ordered cicchetti and meatballs (€2.50 each), …Good morning Stefano, you called the evening before to ask for availability for an aperitif for Massimo's funeral and we gladly reserved the entire outside area for you at the last minute. You ordered cicchetti and meatballs (€2.50 each), liters of Glera sparkling wine (12 euros per litre) and liter jugs of spritz (20 euros per jug). We served you at the table even though the agreement was that you would have to stand outside the bar, but it was raining and we didn't think it was the case and therefore we gave you the space under the awning that would have been reserved for the restaurant by moving those who had booked inside. When you asked to eat for 10, it was 12.45 and the room was full inside, so you were only asked to sit outside on two tables of 5 because at that moment the waiters couldn't arrange a single table for you. It is unfortunate that on the occasion of the funeral of a person who was our customer for many years and of whom we were fond, you are bothered to leave a review on a service that was in reality far beyond what you should have received from your requests.More
