Italiana, Pizzeria, Opzioni vegetariane
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Fascia prezzo a persona CHF 20-CHF 30
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Dopo aver visitato il Le Port d'Ouchy, puoi dare un'occhiata al meno di questo posto. Se vuoi assaggiare pasti della cucina italiana cogli l'occasione di venire in questo ristorante. È una buona idea ordinare gli ottimi parfait, soufflé e pancakes. Ti saranno proposti dei deliziosi birra, vino o cordiale. Il caffè è fantastico al ristorante The Lacustre. I visitatori non amano molto i hamburger di questo ristorante.
Immagina una combinazione tra piatti fantastici e un personale esperto: è esattamente ciò che offre The Lacustre. Rimarrai sicuramente soddisfatto del veloce servizio. Paga prezzi equi per mangiare in questo locale. Qui, l'arredamento gradevole e la gioviale atmosfera fanno sentire gli ospiti rilassati. Sulla base del feedback su Google degli utenti, questo locale si merita 4.3.
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Italiana, Pizzeria, Opzioni vegetariane
$$$$
Fascia prezzo a persona CHF 20-CHF 30
© OpenStreetMaps
contributors
Indirizzo
Ouchy–Olympique
Quai Jean-Pascal Delamuraz 1, Losanna, Vaud, Svizzera
Servizi e caratteristiche
Carte di credito accettate
Posti a sedere all'aperto
Wi-Fi
Prenotazione
Nessuna consegna a domicilio
Cibo da asporto
Accessibile in sedia a rotelle
Sito web
Instagram
@thelacustre
Segnala l'inesattezza dei dati
We went to The Lacustre on August 1st early in the evening, knowing that it will probably be full because of the festivities of the Swiss national day. The waiter told us that most of the tables are booked but we can still look if we find a place. We found ourselves a table without any "reserved" signs at the corner, ordered some drinks, and later some food. At 9pm, right in the middle of our food, a waitress came instructing us to "leave, as all the tables of that corner are reserved for a private event!" We replied that there was no indication that our table was reserved (and that's why we had originally decided to stay at The Lacustre). However, she answered that all the neighboring tables are reserved from 9 pm with a sign, so we should've inferred that our table is also reserved as of 9 pm! While it was entirely the staff's fault not to indicate the reservations properly, we gladly accepted to move to another table on the terrace, should they find us one. She replied that there is no more place and we will only be granted a few minutes to finish our food and leave as soon as possible! We asked to talk to the bar manager. Afterward, five different people came to us, one after another, introducing themselves as the manager of the bar or the members of the security team, repeating the same thing to us: we should leave despite the fact that our table was not indicated to be reserved from 9 pm. Even a couple of them accused us of removing the "reserved" sign from the table to stay there! In the end, one of those guys promised that he will find us another table on the other side of the terrace if we go with him, grabbed our plates, and left. Having no choice, we followed him to the new table. But he only gave us a warm and stuffy table inside besides the pizza oven and said that's it! We objected about his mischievous behavior to the person who had introduced himself as the bar manager, but we only got bombarded with their racist insults and sexist comments to my girlfriend (let it alone that we never had a chance to finish our food that had become cold after all the incidents)
The staff should be ashamed of such conducts. I am also sorry for the Ville de Lausanne to have let such a team manage such a beautiful place.