Agriturismo Torre alle Tolfe | Wine & Oil

Gentile Giovanni,la ringraziamo di cuore per la splendida recensione! Siamo davvero felici che il soggiorno nell’appartamento Limonaia sia stato di suo gradimento e che abbia apprezzato gli ampi spazi e il comfort.Ci fa particolarmente piacere sapere che lei e la sua famiglia abbiate vissuto un’esperienza così positiva, soprattutto grazie alle attività in struttura, come il momento dedicato agli animali, tanto amato dai più piccoli.Un grazie speciale anche per le belle parole rivolte al nostro staff: è per noi fondamentale far sentire ogni ospite accolto e seguito durante tutto il soggiorno.Speriamo di poterla accogliere nuovamente presto per un’altra esperienza indimenticabile nella nostra amata Toscana.Un caro saluto, Il Team

Dear Paul,thank you for sharing your feedback and for appreciating our location.We are sorry to hear that the room did not fully meet your expectations. However, we would like to clarify that all bathrooms are equipped with a complete set of towels, including bath towels. The choice to keep our rooms simple and authentic reflects the spirit of the property, designed to offer a genuine and relaxing experience in harmony with the surrounding area.As for the water, it is available for purchase, as in any other accommodation, but at a symbolic price—much lower than in nearby tourist areas or cafés. Guests can also choose between still, sparkling, or chilled water, dispensed directly from a fountain in our garden.We would be glad to know more about what made you feel our staff was not fully attentive or punctual; guest feedback is extremely valuable to us and helps us improve our service further.Our goal is to offer an authentic stay, where guests can enjoy quality time dedicated to nature, well-being, and discovering the local area.We hope to have the pleasure of welcoming you again in the future and showing you even more of the spirit that guides our work.Kind regards,Torre alle Tolfe Team