La Bitta Restaurant & Wine bar

Good evening, look Mr Fraccialvieri, I'm very pleased that you satisfied mine request to leave us a terrible review, I kindly asked you knowing that gratuitously defaming us would make you feel better, I thank you from the bottom of my …Good evening, look Mr Fraccialvieri, I'm very pleased that you satisfied mine request to leave us a terrible review, I kindly asked you knowing that gratuitously defaming us would make you feel better, I thank you from the bottom of my heart on behalf of all the staff for helping us make your experience memorable. Then okay, regarding your experience... well, what do you want me to tell you, you wanted us to gut the pink paranza prawns that we fry, which are obviously eaten whole with all the shell, then you wanted to use a gift card and pay with the fork pay which, as we had politely told you, we do not accept as a form of payment, not happy he felt obliged to repeat to us several times that she teaches us to cook because she is from Puglia, well in the face of these demands of hers, because that is the only way they can be defined , after having discounted the bill by 30% as per the booking and still having to stay there busy listening to her who kept repeating to us that fish is best eaten at her place in Taranto, with a full place yes the only thing we were really required to do was to invite her to sit at the exit and use her precious gift card as she sees fit. Best regards. More

Good evening Francesco, I am the immature, despotic and arrogant restaurateur who, with a full …Good evening Francesco, I am the immature, despotic and arrogant restaurateur who, with a full restaurant, did everything he could to get a table of 6 out without any reservations. Usually I always thank you for the feedback we receive, whether positive or negative but which is at least written with a minimum of education, respect and as you say...maturity. Now let's move on to reporting the reality of the facts and some very clear concepts to almost all of our other guests who have been welcomed for 34 years now. - The Menu of the day that we offer for 25 euros is a 3-course menu which, unlike the a la carte one, we decide on the day itself, can be understood from the word: 'OF THE DAY'; Well, on the outside the 3 courses are listed like this: - SEAFOOD STARTERS, (depending on availability), the first course (which that day was scialatiello with mussels) and mixed frying. ONCE SEATED you asked my colleague for information about the menu who mistakenly mentioned the seafood crocchè and the crusted prawn as a starter, when ordering I came to inform you that that appetizer was finished and we will have served the real octopus poached fish (which we usually don't even serve on the menu of the day due to the substantial price difference) and no, no table with the menu of the day after you received the starter which says even though I'm sure you spent the evening carrying out careful investigations into what others ate rather than enjoying dinner.... Now, you only pointed out the "misunderstanding" at the time of the second course, after having sorted through all the dishes and informing me that one person didn't like the octopus (after eating it) (as a matter of practice we always ask when ordering: allergies , intolerances or ingredients that you may not like) and I (the arrogant, despotic and immature restaurateur) simply said (WITH A LOT OF DIFFICULTIES SINCE WITH VERY LITTLE EDUCATION YOU WOULDN'T LET ME SAY A WORD) that I could change the starter without any problem and look.. I and my colleagues had much more to do than badmouth you, believe me, or much less come back to the table several times as you say, when I remember well that I simply told her (ALWAYS WITH SOME DIFFICULTIES IN TRYING TO SAY TWO WORDS) to be sorry for not having known in time that one of you didn't like octopus, that's all... In conclusion... In our humble opinion, the arrogant, despotic and immature one here, with great humility, we don't think is me but rather people who demand tables in the middle of August without booking, to be offered and eat whatever and give them the price and... Faced with a total lack of education, respect and indeed maturity, our invitation is simply to come back and visit us not before you have filled these shortcomings, in the meantime we will continue to welcome our guests with a smile and same unfailing passion matured in 34 years of activity, a warm greeting and our best wishes from all the staff of La Bitta. More