Il Primo Posto

Name: Il Primo Posto
Address: Im Hotel Alpensonne, Poststrasse 217, Arosa, Grigioni, Svizzera
Telephone: +41813771547
Price range: $$
Rating: 4.8

204 voti

#3 di 100 ristoranti a Arosa

Mediterranea, Opzioni vegetariane

$$$$ Fascia prezzo a persona CHF 11-CHF 41

Im Hotel Alpensonne, Poststrasse 217

Arosa, Grigioni, Svizzera

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Il Primo Posto offre cucina mediterranea. Questo locale propone dei ravioli, ossobuco e manzo davvero gustosi. Una serie di ottimo vino è fornita agli ospiti.

Il disponibile personale lavora duramente, ha un atteggiamento positivo e rende questo posto fantastico. Rimarrai sicuramente soddisfatto del professionale servizio. Il motto di questo ristorante è prezzi bassi per pasti deliziosi. L'atmosfera è spettacolare, a detta della gente. Su Google questo posto i suoi visitatori hanno dato una valutazione di 4.6.

Il migliore in città

Italiana

Spesso citati nelle recensioni

wine list

very fine food

highly recommended

would love to come back

cena buon servizio lista dei vini personale amichevole

pasta carne

Vedi tuttiMeno

Valutazioni di Il Primo Posto

Google

(4,6/5)

Trip

(5/5)

115

Facebook

(5/5)

Recensioni dei visitatori su Il Primo Posto

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Chris 2 mesi fa su Google

We called early in the evening to reserve a table for 8 p.m. Because we were running late, we asked if it would be possible to rebook from 8 p.m. to 9 p.m., which we were told yes on the phone. At 9:10 p.m. we tried to call again to say we would be arriving soon, but no one picked up the phone. When we arrived at the restaurant at 9:15 p.m., the operator welcomed us and told us that he had no idea about our reservation. When we then wanted to show him the call history on the cell phone as proof of the reservation, he refused to see it because he said that only he would answer the phone and he didn't know about any conversation with me. He then, in a very rude and condescending tone, offered to order us each a main course, which we of course declined after this unpleasant interaction with him. In my opinion, as the operator of a restaurant, he must firstly hold himself responsible for the actions of his employees, who assured us that they would be able to enjoy a full evening program from 9 p.m. Regardless, even the fact that we arrived 15m late in no way justifies the way we were treated by him. I can't say anything about the quality of the meals, but I can't support such a hospitable person who tells lies and twists the facts to his liking. (Addition to his response to my bad review.) Service: 1

Response from the owner 2 mesi fa

Dear Chris Thank you for your feedback. We regret that your visit with us did not meet your …Dear Chris Thank you for your feedback. We regret that your visit with us did not meet your expectations. Since we have already received a similar review from another guest in your group, we would like to address the circumstances of the evening at this point. Your reservation was rescheduled twice over the phone, and when you tried to reach us a third time during ongoing evening service, we were unfortunately unable to answer the call. We would like to apologize for this. When you arrived around 9:30 p.m., we immediately offered you a table and the opportunity to start straight away with the main courses, as our kitchen closes at 10 p.m. We are sorry that this solution did not meet your expectations and that you were disappointed. We take all feedback seriously and always strive to provide all guests with a pleasant experience. We would be pleased if you gave us another chance in the future to convince you of our hospitality. Kind regards Bettina, Robert and the Il Primo Posto teamMore

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