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H
Response from the owner
un mese fa
Dear Ms AntonelloThank you very much for sharing your impressions following your stay with us. We very much regret that your stay did not meet your expectations and that your night’s rest was disturbed by the music. We had informed all guests in advance about the upcoming Lake Night Festival in Rapperswil and received no cancellation requests. As a gesture of goodwill, we would have had no problem agreeing to an early departure in your case under the circumstances described. The team at Hotel Jakob
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