ChiusaApre alle 12:00 domani
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Dopo esserti goduto il Lauterbrunnen Village, vieni in questo ristorante che non si trova lontano. Guarda nel menu della cucina svizzera. Se ti trovi nelle vicinanze, vai a gustare i gustosi fonduta di formaggio, gulasch e crema di carote di questo posto. Ordina curatissimi strudel di mele, sundaes di gelato e fonduta di cioccolato. Approfittane per provare i deliziosi birra alla spina, vino della casa o vino bianco. Ć d'obbligo mentre sei al ristorante Restaurant Oberland assaggiare fantastici caffĆØ o cioccolata calda.
Molti visitatori considerano il personale carinissimo. Se vuoi avere un simpatico servizio, dovresti andare in questo locale. Secondo l'opinione dei visitatori, i prezzi sono ragionevoli. Qui, l'arredamento spettacolare e la tranquilla atmosfera fanno sentire gli ospiti rilassati. Il rating medio di questo ristorante su Google ĆØ di 4.3.
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Recensioni dei visitatori su Restaurant Oberland
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IDEANA Wanderdidy
2 anni fa su Google
Ottima cucina tipica locale e gentilezza del personale. Se desiderate mangiare il rostĆÆ o la fondĆ¼e, questo ĆØ il posto giusto. Ci ha servito un ragazzo biondo davvero professionale e simpatico. Prezzo giusto! Consigliatissimo! Food: 5 Service: 5 Atmosphere: 5
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Pietro Nobile
5 anni fa su Google
Ristorante tipico sulla strada principale del paese. Carta con piatti tipici e ricchi della regione.
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Jenna
un mese fa su Google
An appalling failure of food safety, competence, and professionalism. I chose Restaurant Oberland specifically for its reputation for accommodating serious dietary restrictions and food allergies. Despite clearly communicating my severe food allergy to gluten and receiving repeated assurances, I was served the very ingredient I explicitly warned against in the form of bread that wasnāt gluten free. I questioned staff AGAIN before eating and was assured the bread was safe and gluten free. Five minutes later, a staff member returned and admitted the mistake, after I had already consumed it. I subsequently experienced a physical reaction while staff and other diners stared, joked, and appeared to ridicule us. Despite acknowledging the error, staff offered no meaningful assistance or concern. The food itself also tasted stale. This was not a misunderstanding. I took every reasonable precaution, yet the restaurant repeatedly failed to provide accurate information. A beautiful view cannot compensate for such disregard for guest safety. If you have serious dietary restrictions, dine elsewhere. UPDATE - Regarding Managementās Response: Rather than expressing concern, investigating the incident, or demonstrating basic accountability, management chose to belittle me, question my integrity, and accuse me of defamation. Their response is astonishingly rude, defensive, and unacceptable from anyone in hospitality. Their insistence that I publicly identify the ingredient is equally inappropriate. I was under no obligation to compromise my medical privacy to satisfy managementās demands; I am choosing to disclose it now solely for the benefit of others with the same dietary restriction. The relevant information was explicitly communicated to staff at the time. My initial decision not to disclose it publicly did not invalidate my experience. For an establishment boasting about its awards and duty of care, this hostility toward a guest reporting a serious food safety concern is disgraceful. Hospitality requires competence, compassion, respect, and accountability, not condescension and intimidation. Awards do not excuse food safety failures, and defensiveness is not accountability. I encourage prospective customers to read managementās response and draw their own conclusions. It speaks for itself. Food: 1 Service: 1 Atmosphere: 4 Meal type: Dinner Dietary restrictions: Do not dine here if you have any dietary restrictions whatsoever
R
Response from the owner
un mese fa
Dear guestWe are disappointed to read that you did not enjoy your experience at our award-winning restaurant.With respect, we do not believe your reaction here is fair and we believe some of your comments are inaccurate and defamatory. We are very focused on our duty of care to our guests, both ethically and legally.Our restaurant management and all our team take food allergies and dietary restrictions very seriously.All this information is printed in our menus.We cannot comment on the ingredient you claim you got but cannot consume, because you have conveniently chosen not to mention what this ingredient is, despite your review being 6 paragraphs long.You are attempting to harm our business, instead of educating or informing our staff so that misunderstanding or situations like this will not arise again.If you wish to email us directly, we will be happy to discuss this further.Our priority is the well-being and comfort of our guests, we politely but completely reject your suggestions otherwise.Best wishes and safe journey
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Svizzera, Europea, Opzioni vegetariane
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CHF 20-CHF 40
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Indirizzo
Auf der Fuhren 452b, Lauterbrunnen, Berna, Svizzera
Caratteristiche
Posti a sedere all'aperto
Wi-Fi
Accessibile in sedia a rotelle
Carte di credito accettate
Parcheggio
Prenotazione
TV
Orari d'apertura
| LunedƬLun | Chiuso |
| MartedƬMar | 12:00-21:30 |
| MercoledƬMer | 12:00-21:30 |
| GiovedƬGio | 12:00-21:30 |
| VenerdƬVen | 12:00-21:30 |
| SabatoSab | 12:00-21:30 |
| DomenicaDom | Chiuso |
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