Grottino 1313

Cara SandraGrazie di cuore per le tue parole così belle! Che felicità sapere che al grottino1313 hai mangiato benissimo e ti sei sentita coccolata dal nostro team. Il nostro piccolo “gioiellino” vive di cucina italiana autentica a Lucerna: un menu a sorpresa, senza carta, ingredienti di stagione e un’atmosfera semplice e calorosa.La prossima volta ti aspetta una nuova sorpresa dalla cucina – e, se ti va, abbiniamo volentieri una selezione di vini per esaltare i sapori. A presto, sarà un piacere rivederti nel nostro ristorante italiano a Lucerna.Cari saluti dal team del grottino1313

Dear Barbara Thank you for your feedback. We are delighted that you enjoyed our vegetable dishes, salad and soup. At the same time, we regret that your visit was not the right experience for you. Our concept is based on a surprise menu with seasonal products and great attention to detail – but we know that this approach does not appeal to everyone. We take your feedback seriously and hope to welcome you back at a later date. Best regards from the Grottino1313 team

Dear Dave,Thank you very much for your kind and balanced review.We are delighted that you enjoyed the atmosphere, the service and the overall experience at Grottino 1313. Creating the feeling of being welcomed into someone's home is exactly what we hope our guests will experience.We also appreciate your feedback regarding the tap water. Looking back, we may not have explained our concept clearly enough. The charge is not per glass, but rather a flat rate for unlimited still tap water throughout the evening.Part of this contribution also supports various sustainability initiatives and projects that are important to us. We believe this is a fair and transparent approach, but we completely understand that without an explanation it can come across differently.In any case, we are happy that despite this detail, you still enjoyed many aspects of your evening and awarded us 4 stars. Thank you for that.We hope to welcome you back to our little Italian restaurant in Lucerne one day and perhaps leave you with even more lasting memories of the food, the atmosphere and the hospitality.Warm regards,The Grottino 1313 Team.