DedasPuri Ristorante Georgiano & Wine Shop - Milano

Ciao Daniele, siamo felici che tu abbia apprezzato la nostra cucina che è speziata e saporita ma non poi così tanto rispetto ad altre tradizioni: è chiaro però che ogni …Ciao Daniele, siamo felici che tu abbia apprezzato la nostra cucina che è speziata e saporita ma non poi così tanto rispetto ad altre tradizioni: è chiaro però che ogni cliente ha giustamente il proprio metro di valutazione che consente di apprezzare più o meno un determinato sapore. Le vostre valutazioni e i vostri commenti sono comunque importanti. Infine, come ricordiamo sempre, in alcune giornate di grandi affluenza sono previsti due turni, che cerchiamo sempre di avvincendare in maniera tranquilla, nel migliore dei modi, contando anche sulla comprensione e la disponibilità dei clienti. A presto!More

Dear Sara, we are quite dumbfounded by reading this review but not enough to not be able to list point by point the reasons why we absolutely cannot accept it. Like every Saturday evening, when making a telephone reservation, those who …Dear Sara, we are quite dumbfounded by reading this review but not enough to not be able to list point by point the reasons why we absolutely cannot accept it. Like every Saturday evening, when making a telephone reservation, those who called were informed of the precise presence of two shifts. To ensure that these shifts are respected, that all customers can enjoy good service and that the kitchen and dining room are not in trouble, guests are asked to respect (within the limits of a physiological, possible, slight delay) the time slots times indicated, especially regarding the arrival time. However, in the case of your group, this time was not respected, generating a chain delay that was difficult to manage. Your reservation was for 12 people: the total number of people present in the end was not only 14 people (2 additional seats not reported at the time of booking, which also entails the addition of an additional table) but each of these she showed up at a different time, despite having been warned that at 9pm everyone would have to leave the table for the second shift. Shared accounts are not a problem for us but you will understand that, in this already compromised situation, asking 14 people to pay one by one at the cash register becomes very difficult for us. We are always more than willing to meet the needs of our customers but on our part we require the same attention and respect for our work, even in this next phase in which a public review is released. It seems almost superfluous to us (but we do it anyway) to reiterate once again that in the Georgian gastronomic tradition many of the dishes are served on the table together, at the same time, as the classic divisions of Italian cuisine of starter, first course, second course are not present. , side. In conclusion, we are sorry for your general experience but, to be honest, it is necessary that the criticisms be articulated, bringing to the table all the factors that contributed to the formulation of the opinion, without omitting details that, in the management of a restaurant on Saturday evening, in Milan, are today not only understandable but also more than shareable by everyone. Dear Sara, we are quite dismayed to read this review but not enough to not be able to list point by point the reasons why we absolutely cannot accept it. Like every Saturday evening, at the time of telephone booking, the caller was informed of the precise presence of two shifts. To ensure that these shifts are respected, that all customers can enjoy good service and that the kitchen and dining room are not in trouble, guests are asked to respect (within the limits of a physiological, possible, slight delay) the indicated time slots, especially with regard to the time of arrival. A time that, in the case of your group, was not respected, generating a chain delay that is difficult to manage. Your reservation was for 12 people: the total number of people present at the end was not only 14 people (2 extra covers not reported at the time of booking, which also involves the addition of an additional table) but each of these showed up at at different time, despite having been warned that at 9 pm everyone would have to leave the table for the second shift. Shared accounts are not a problem for us but you will understand well that, in this already compromised situation, asking to make 14 people pay one by one at the cash register becomes very difficult for us. We are always more than willing to meet the needs of our customers but for our part we require the same attention and respect for our work, even in this subsequent phase in which a public review is released. It is almost superfluous (but we do it anyway) to reiterate once again that in the Georgian gastronomic tradition many of the dishes are served on the table together, at the same time. More