Brezelkönig Bahnhof Enge

Dear Samuel Thank you for your feedback regarding your recent visit at Brezelkönig Zürich Enge SBB. We're very sorry to hear that your experience did not meet expectations. We regret that the hot dog was too dry and lacked sufficient sauce. Our aim is always to serve products that are fresh, well-balanced, and enjoyable. We will review this with the team to ensure better quality going forward. Regarding your concern about food handling: usually, all of our meat products are pre-portioned and do not require cutting at all at the point of sale. Therefore, the use of a knife for cutting meat products should not have been necessary. We also regret if our staff appeared unprofessional during your visit. Please be assured that we will address this with the team and provide the necessary guidance and training. Thank you again for bringing these issues to our attention. Your feedback is valuable in helping us improve, and we hope to have the chance to welcome you back under better circumstances. We hope to have the opportunity to delight you soon again with our products, despite this unfortunate experience. Kind regards Brezelkönig

Dear Sasha Thank you for your feedback! Perhaps you would like to be more specific with your feedback so that we can improve? We look forward to your next visit. Best regards, your Brezelkönig