B
Response from the owner
2 mesi fa
Liebe/-r Tany ZHThank you very much for your feedback!We are delighted that you stopped by to visit us. We regret that you had a negative experience with the customer service provided by our staff. Naturally, this incident does not reflect how we want our store to be perceived. We would like to apologise formally for this.We have forwarded your message to the relevant sales manager. To ensure that you and all our customers are spared such a situation in future, we will provide further training on service procedures and friendliness at this location, thereby improving the situation.We hope that you will continue to visit us despite this incident and that we will be able to continue to spoil you with our delicious products.Kind regards,Your Brezelkönig
