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Response from the owner
5 mesi fa
Dear Daria, Thank you for sharing your feedback with us. We are sorry to hear that some aspects of your experience did not meet your expectations. Our team is committed to providing a comfortable environment for all our guests, and we do our best to comply with both property guidelines and local regulations. We understand how important it is to feel welcome with every member of your party, and we will take your comments into careful consideration moving forward. We hope that you will offer us the opportunity to welcome you again. Kind regards, Samuel Dunn-Vazquez Hotel Manager
