Barchetta

Dear Mr Claesson, thank you very much for your great review. We are thrilled that you enjoyed your stay at the Barchetta Bar and aswell at our Rooftop Bar. We hope to welcome you back soon here in the heart of Zurich. Kind regards, Stephanie Meyer Hotel Manager

Dear Mr. S,Thank you for taking the time to share your experience with us. We truly value your detailed feedback, as it helps us identify areas where we need to improve.We regret that we could not completely meet your expectations. Our goal is to create a unique experience with top-notch service, carefully prepared dishes, and a special location that is worth its value. Consistency and attentive service are crucial, and we apologize for the inconsistencies you encountered with our food and the wait times due to staffing issues. Regarding the WIFI, we understand how important a stable connection is and will look into possible improvements.We take your feedback seriously and hope you give us another chance to convince you in the future. We are committed to addressing these issues and enhancing the experience for all our guests.Thank you once again for your insights.Best regards, Stephanie MeyerHotel Manager