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Questo posto e il Hinterdorfstrasse costituiscono entrambi un'attrattiva per i turisti. Prova la cucina francese e mediterranea qui. Ordina ottimi filetto americano, hamburger e bacon. In questo ristorante potrai avere gustoso parfait. Qui vale la pena di assaggiare i deliziosi caffè o tè.
Immagina una combinazione tra pasti gustosi e un personale ospitale: è esattamente ciò che ti dà questo ristorante. Scopri quanto sia encomiabile il servizio qui. Paga prezzi abbordabili per mangiare al ristorante Ambassador Zermatt. Qui, l'arredamento fantasioso e il confortevole ambiente fanno sentire i clienti rilassati. Il rating medio di questo locale su Google è di 4.3.
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Fabrizio Masolini
3 anni fa su Google
Eccezionale !!!!
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Hein
3 mesi fa su Google
Hotel Ambassador is very conveniently located 1 min away from the railway station on the main street with most restaurants and shops. We got a Matterhorn view room, which thanks to the clear weather led to a stunning Matterhorn view in the afternoon and morning. That said, it claims to be a 4-star hotel, but can't live up to that rating. Reception staff is nice and courteous. The feel of the hotel is dark and dated. Our double room size was OK. It was too dark (couldn't read the locker code in the closet, it needs a closet light), with a rotten bathroom door frame and mould. The upholstery of the chair needs a big redo, see pic. Shower head was good. Towel size adequate, but it wasn't fluffy. Poor amenities and pillows too bulky, no pillow choice. Sauna experience was poor: it was too small and only open 08:00-20:00. I was kicked out by unpleasant staff at 19:58. Breakfast room looked cheap, like an American motel, with average breakfast quality, no eggs made too order, very limited fruit selection, no humus and special dishes, etc. So the hotel experience is quite middle of the road. It doesn't justfy a double room rate of CHF 450 (around €500) a night, not even in Zermatt. Overall, a nicely located middle of the road hotel, too expensive for the experience. Service: 3
A
Response from the owner
3 mesi fa
Dear Hein Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to read that you appreciated our central location, the convenience of being close to the railway station and main street, as well as the Matterhorn view and the friendliness of our reception team. These are indeed aspects many of our guests value highly. At the same time, we are sorry to learn that other elements of your stay did not meet your expectations. Please accept our sincere apologies for any discomfort caused regarding the room condition and cleanliness concerns you mentioned. These points have been shared with our housekeeping and maintenance teams for immediate review and follow-up, as we continuously work on maintaining and improving our standards. Regarding room atmosphere and amenities, we acknowledge your comments and regret that certain features such as lighting, furnishings, and bathroom details did not fully meet your preferences. We would also like to kindly clarify that additional pillows are always available upon request and can be delivered to the room at any time to ensure guest comfort. Concerning breakfast, we appreciate your feedback regarding the selection. Please note that additional items can be requested during breakfast service for an extra charge, and our team is always happy to assist with individual preferences whenever possible. We also take note of your comments concerning the sauna experience. Our wellness area opening hours are set for operational and safety reasons; nevertheless, we regret if the closing procedure led to an unpleasant experience at the end of your visit. We understand your overall impression regarding value for money and sincerely regret that we did not fully meet your expectations on this occasion. Your feedback is highly appreciated, as it helps us to identify areas where we can improve our guest experience. Best regards, Hotel Ambassador Zermatt
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Peter Daly
8 mesi fa su Google
I found my stay at the Ambassador Zermatt to be most enjoyable. The guest rooms an comfortable and very clean. The Entire staff was professional and friendly. If you like swimming pools, you will definitely like the indoor pool @ Ambassador. The hotel is perfectly located near transportation, food, shopping, and to mountain access. If you are planning a trip to Zermatt, I recommend considering staying at the Ambassador. Service: 5
A
Response from the owner
7 mesi fa
Thank you very much for your wonderful and detailed review! We’re delighted to hear that you found your stay most enjoyable and appreciated the comfort and cleanliness of our guest rooms, as well as the professionalism and friendliness of our team. It’s great to know that you enjoyed our indoor pool and found our location convenient for transportation, dining, shopping, and mountain access. Thank you for recommending Hotel Ambassador Zermatt — we truly appreciate it and hope to welcome you back again in the future!
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Indirizzo
Spissstrasse 10, Zermatt, Vallese, Svizzera
Caratteristiche
Posti a sedere all'aperto
Carte di credito accettate
Wi-Fi
Prenotazione
Accessibile in sedia a rotelle
Orari d'apertura
| LunedìLun | 18:30-22:00 |
| MartedìMar | 18:30-22:00 |
| MercoledìMer | 18:30-22:00 |
| GiovedìGio | 18:30-22:00 |
| VenerdìVen | 18:30-22:00 |
| SabatoSab | 18:30-22:00 |
| DomenicaDom | 18:30-22:00 |
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