Wang

Dear Elaine, We are truly sorry that your experience with us did not meet your expectations, …Dear Elaine, We are truly sorry that your experience with us did not meet your expectations, and we sincerely apologize. However, we would like to clarify certain details mentioned in your review. The water served at your table was not tap water but bottled mineral water, specifically Henniez blue, in a 500 ml bottle. At a price of 5 CHF, this is a fair rate in Geneva, and for your information, tap water is free at our restaurant (none of our guests have ever reported being charged for it). Regarding the vegetables, the item served alongside your beef dish was zucchini, which is commonly included in many of our meals. Zucchini and cucumbers can understandably be mistaken for one another, though their flavors differ. As for the final bill of 53 CHF for two people, this is reasonable for Geneva. For this reason, we refused your request for a discount. Additionally, we would like to clarify that the 12 CHF vegetable dish is typically served as a side dish or for lighter appetites, hence the pricing. For transparency, here is the details of your bill: grilled pork buns (10 CHF), 2 bowls of steamed rice (5 CHF total), sizzling beef with black pepper (21 CHF), seasonal vegetables (12 CHF), and a 500 ml bottle of water (5 CHF). Once again, please accept our apologies for this experience. Our team strives to satisfy every customer, and we thank you for sharing your feedback. Best regards, Restaurant Asiatique WangMore