Umamido Sion - Ramen Shop

Hello, We are truly sorry to hear about your disappointing experience at our restaurant. The way our team responded to your concern is completely unacceptable and does not reflect the welcoming atmosphere we strive to create. Being understaffed is not an excuse for treating our guests with anything less than respect and patience. We deeply regret that you felt unwelcome and that our service fell short of your expectations. Your feedback is invaluable, and we will address this matter immediately with our staff to ensure such behavior never happens again. We understand you found a better experience elsewhere, and while we respect your choice, we would genuinely appreciate the opportunity to restore your faith in us. Please reach out to us at [email protected] so we can discuss how we can make things right. Umamido Sion Team

Bonjour Sophie Lai, merci infiniment pour votre commentaire ! Nous espérons vous revoir bientôt ! L'équipe Umamido

Hello! Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the atmosphere, our dishes, and the attention from our staff. Your recommendation truly means the world to us! We look forward to welcoming you back soon for another memorable dining experience. Umamido Sion Team