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Tour de Suisse Rad AG è vicinissimo al Seemuseum. Dicono che il personale sia ottimo in questo posto. È sempre un piacere passare un po' di tempo mangiando qui, grazie al piacevole servizio. 4.8 è quanto si è aggiudicato locale dal sistema di valutazione di Google.
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Opinioni dei clienti di Tour de Suisse Rad AG
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Julius Thomann
19 giorni fa su Google
Highly recommended: Top service, competent and very friendly.
A
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André Spörndli
24 giorni fa su Google
After my new Nuvola 25 was delivered, there were technical problems that couldn't be solved so easily. After a few conversations we were able to agree to return the bike and order a new one. Thanks to this professional goodwill, I have had a perfectly functioning e-bike for 3 months now, which I enjoy a lot. I wanted to thank you again at this point. Best regards.
T
Response from the owner
un anno fa
Dear Mr. Spörndli, Thank you for the nice feedback! We would like to thank you very much for …Dear Mr. Spörndli, Thank you for the nice feedback! We would like to thank you very much for visiting our showroom. Your Tour de Suisse teamMore
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George P.
10 mesi fa su Google
Never again Tour de Suisse Rad AG for me! Buying the e-bike was an absolute failure. The e-bike I ordered with Enviolo automatic gearshift and Bosch system didn't work right from the start. I drove to Kreuzlingen specifically to get advice. The advice was good, so I ordered the Broadway Urban e-bike with Enviolo automatic transmission from a dealer in Zurich. The bike cost almost 7,500 CHF! However, when I picked it up, the display immediately showed an error message that the circuit could not connect to the Bosch system. Countless emails to Tour de Suisse followed. I was told that the error message was known and would hopefully be fixed with a software update, which I did, but the problem persisted. After six weeks I had enough because they just wanted to put me off and there was no real solution in sight. I demanded that the bike be brought back to Kreuzlingen so that Tour de Suisse could take care of the matter. After checking it was returned to the dealer. But the error message immediately appeared again. Finally I insisted on returning the e-bike. Tour de Suisse agreed to the return, but left me hanging about the refund. They argued that they were not the direct contractual partner and that I would have to deal with the dealer to get my money back. For me this is a debacle. How can a Swiss company offer a product that doesn't work with this mix of components and simply excuse itself when there are problems by claiming that they are designed for B2B?
T
Response from the owner
10 mesi fa
Dear Mr L. Thank you for your message. …Dear Mr L. Thank you for your message. We can understand your displeasure and dissatisfaction with the overall situation and would therefore like to ask you to contact us directly: [email protected] We would like to work with you to find a solution and hope that you will give us this opportunity. Best regards Your Tour de Suisse teamMore
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© OpenStreetMap
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Indirizzo
Seetalstrasse 31, Kreuzlingen, Turgovia, Svizzera
Servizi e caratteristiche
Carte di credito accettate
Nessuna consegna a domicilio
Accessibile in sedia a rotelle
Orari d'apertura
| LunedìLun | Chiuso |
| MartedìMar | 10:00-18:00 |
| MercoledìMer | 10:00-18:00 |
| GiovedìGio | 10:00-18:00 |
| VenerdìVen | 10:00-18:00 |
| SabatoSab | 10:00-14:00 |
| DomenicaDom | Chiuso |
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