Restaurant Brunne

Name: Restaurant Brunne
Address: Metzgergasse 12, Matten bei Interlaken, Berna, Svizzera
Telephone: +41338231360
Price range: $$
Rating: 4.7

112 voti

#3 di 15 caffè a Matten bei Interlaken

Europea, Svizzera

Aperto adesso 08:30 - 18:00

$$$$ Fascia prezzo a persona CHF 9 - CHF 22

Metzgergasse 12

Matten bei Interlaken, Berna, Svizzera

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Se non ti è mai capitato di provare la cucina svizzera dovresti prenotare un tavolo in questo ristorante. La minestra che questo posto serve è esotica. Gli amanti del caffè qui potranno trovarne di fantastico.

A giudicare dai commenti dei visitatori il personale è piuttosto competente al ristorante Restaurant Brunne. È sempre un piacere passare un po' di tempo mangiando qui, grazie allo spettacolare servizio. C'è un'atmosfera simpatica in questo locale. Questo ristorante è classificato 4.7 nell'ambito del sistema di valutazione di Google.

Spesso citati nelle recensioni

paid parking

highly recommend

cena pranzo personale amichevole colazione

carne minestra rösti formaggio

Valutazioni di Restaurant Brunne

Foursquare

Non ancora valutato

Google

(4,7/5)

103

Trip

(5/5)

Opinioni dei clienti di Restaurant Brunne

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Ersin Gül un mese fa su Google

Awful treatment to the customers! Definetely not recomended. Meal type: Dinner Price per person: CHF 20–30 Food: 1 Service: 1 Atmosphere: 1

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Cyrus Cambata 2 mesi fa su Google

Had the Lamb dish with a side green salad and the meal was delicious. My wife had the steak and said it was the best meal she had in Switzerland. Service was great and the restaurant was cute. I’d highly recommend this place if you are in Interlaken. Service: Dine in Meal type: Dinner Price per person: CHF 40–50 Food: 5 Service: 5 Atmosphere: 5

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Ersin gül 5 mesi fa su Google

Summary: Terrible experience at Restaurant Brunne. Found hair in our food twice, got rude service, and a local lady spat in my drink. Police showed bias and did nothing to help. On 19.07.2024, at around 17:30, my two friends (one Swiss German) and I went to Restaurant Brunne at Metzgergasse 12, 3800 Matten bei Interlaken, Switzerland. We sat outside and ordered two Alpenmaccaroni with Apfelmus, one Käseschnitte, two Apfelschorle, and one iced tea. When our food arrived, we found small pieces of hair in both of our Alpenmaccaroni dishes. We called the lady who served us, but she dismissed our concern, saying it was impossible because the chef had no hair. We showed her the short black hairs, but she just took our food away without apologizing and didn't come back to us. After a while, the chef came out with new plates of Alpenmaccaroni. He was angry and kept saying he was bald and couldn't have hair in the food. We started eating again and found more short black hairs in both plates, especially one mixed into the food. We called the server again, but she was rude and blamed me, saying the hairs must be mine because I have black hair. We pointed out that we found hair in four different plates and just wanted proper treatment, not a refund. While we were discussing this, a local lady came over, spoke in German, and then spat in my drink. I said I would call the police, and she said, "go ahead." We called the police, but the restaurant staff made up a story, claiming the lady heard us trying to avoid paying. When the police arrived, they only asked us what happened once, then listened to the locals. They showed clear bias and said it was our word against theirs. One officer even said this wasn't a kindergarten and they couldn't do anything. They said the lady claimed she didn't spit but strangely offered to pay for my drink. In the end, we paid for everything we ordered, except for one Alpenmaccaroni, even though we couldn't eat any of our food because of the hair. We also paid for the drink that had been spat in. This experience was awful. We felt mistreated and discriminated against. We just wanted a nice dinner and proper treatment but got neither. At all times, I talked to the server lady politely and highlighted that we are not blaming the chef, but whatever the source, the food she served is not hygienic. P.S. I don’t have any photos of the hairy food before the spitting event, highlighting that we had no bias and were just trying to express ourselves as customers until the spitting assault. Service: Dine in Meal type: Dinner Price per person: CHF 20–30 Food: 1 Service: 1 Atmosphere: 1

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