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Response from the owner
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Dear Martina,We are very sorry to read about your experience and take the situation you have described very seriously.After reviewing the incident internally with the team present that day, there appears to be some confusion regarding which establishment this occurred at. There are two different Street Food establishments at Geneva Airport, operated by two separate companies, and the details provided in your review do not currently correspond with our team members, product offering, nor our records from that day.Nevertheless, we would very much like to get to the bottom of this and ensure that your complaint reaches the correct establishment. If possible, could you please contact us with a photo or copy of your receipt, or any additional information that could help us identify where the purchase was made? Thank you for bringing this to our attention. We hope to clarify the situation and ensure it is properly addressed.In the meantime, should your travels bring you through Geneva Airport again, we would be very happy to welcome you and your family at our Street Food Company. We would appreciate the opportunity to provide you with the experience and level of service you should have received in the first place, and hopefully leave you with a much more positive memory of your journey through Geneva.Kind regards,The Street Food Company Team