Stoos Lodge

Dear Alexandra Jost,Thank you for taking the time to share your feedback on both Booking.com and Tripadvisor.We are sorry to hear that we were not able to meet your expectations during your stay. We appreciate your detailed comments, as they help us to continuously review and improve our services.As mentioned in our response on Tripadvisor, Stoos Lodge intentionally follows a different hospitality concept and does not operate with an official star classification. Nevertheless, we understand that our concept did not match your expectations on this occasion. Maybe you can reconsider if both reviews are necessary. We hope that you will give us another opportunity to welcome you back in the future and provide you with a more enjoyable Stoos Lodge experience.Best regards from the mountains,Your Stoos Lodge Team

Dear IvanaThank you very much for the great review you gave us.We are delighted to hear that you enjoyed your stay at our restaurant. We would be delighted to welcome you back to Stoos Lodge again soon and next time also for a good night sleep. Best regards from the mountains,Your Stoos Lodge Team

Dear Lesley Thank you so much for your wonderful feedback and for your kind words about Alex and our entire team. We are delighted to hear that your first seminar was a stress-free and seamless experience. Creating memorable events and ensuring our hosts feel supported every step of the way is exactly what we strive for, so it means a lot to know that we met your expectations. It is also fantastic to hear that you and your attendees enjoyed the restaurant, the unique mountain location, and the service provided by our team. We will gladly share your compliments with Alex and all colleagues involved. We truly appreciate your trust in us and are already looking forward to welcoming you and your guests back for many more successful mountain moments. Warm regards from the mountains, Your Stoos Lodge Team