Sport Hotel Majarè

Good morning Mr Oteri, It took a while to receive this review, after 4 months, to which I would like to respond by saying that criticism is ALL welcome if based on truthful …Good morning Mr Oteri, It took a while to receive this review, after 4 months, to which I would like to respond by saying that criticism is ALL welcome if based on truthful information, but something in your review is off. (everyone brings grist to their own mill) What you claim is not entirely correct starting from the kitchen staff, chef and second chef are both Italian nationals (from southern Italy) and people with a certain experience and not improvised as you want to pretend, while other members of our staff are Romanian, what's the problem? I challenge you to find totally Italian staff (this would open up a huge debate which is best avoided) however tastes are different among all people and we accept and accept that some dishes were not to your liking and we are sorry. As I told you at the time of check out, the products we purchase are of the highest quality (I don't know on what basis I can say otherwise and perhaps an expert? Has he perhaps entered our warehouse or our cold storage rooms to check?) and the majority some of the suppliers (even very small ones) are all sought after and local to our region, for example the breakfast jams or the juices which you say are cheap are among the best on the market. Does Saint Ursula say something to you perhaps?? As for the wines, they are all among the best wineries in Trentino and Alto Adige and in Italy from various regions but even here I don't know how he manages to spout sentences like this when he has only had bottles of prosecco, oh well! perhaps you forget that in any restaurant, hotel or other there is a mark-up on any bottle, including water! For the incorrect charges, as I had explained to you at the time of payment, in those days there had been a computer problem and before paying I printed out all the extras so that I could check the veracity of what was reported and remove any anomalies... ( it happens!) but we really don't want to pretend that we wanted to cheat her. As regards the room, at the time of your request, you were also offered other types of rooms, even much larger ones (there are also 58m2 rooms in the hotel) but evidently they were not to your liking and you preferred a standard room and a triple + extra bed for 4 people (triple room of 25m2 +4 terrace). I would also like to underline that all the facilities we have in the hotel are up to standard and the TVs hanging on the wall are fixed, here in Trentino we are not in the habit of doing haphazard work.... As for the reception hours, I don't know how you can say that it is insistent when the reception is open from 7.00 to 23.00 with one or two figures always present, so much so that we recommend excursion itineraries and so on to all our guests... . I reiterate that before spouting judgments on other people's work you should be sure of what you say so much so that the other reviews deny yours... Obviously yours is a purely personal opinion which I have the utmost respect for. I therefore hope you find a 4/5 star hotel that can satisfy all your needs. Best regards Elena More