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Response from the owner
5 giorni fa
Hello, we are sorry to read your review and that your experience was not positive. Being wrong 3 times is not acceptable, and we sincerely apologize for this. …Hello, we are sorry to read your review and that your experience was not positive. Being wrong 3 times is not acceptable, and we sincerely apologize for this. We are always available to resolve any problems immediately, but it is important that they are reported directly, so that we can intervene immediately. As for delays, we know that at peak times like 7.30pm today they can happen, but we don't want to use that as an excuse. We are working to improve order management and avoid mistakes like the one you reported to us. We hope you give us another chance to change your opinion... We always want all our customers to have good, fair pizzas at home...! Thank youMore
