Aggiungi una foto
132 foto
Un'attrattiva locale, il Santa Maria dei Carmini, che si trova vicino in questo pub & bar, fa parte della cultura autentica di questa città. Molte persone vanno al pub & bar Skyline Rooftop Bar per assaggiare gli ineguagliabili stuzzichini e filetto americano. In base all'opinione dei critici, qui i camerieri propongono parfait gustoso. Skyline Rooftop Bar ti proporrà dei prosecco, gin o cordiale deliziosi. Molti visitatori ordinano i fantastici tè o caffè.
L'atmosfera ospitale di questo posto dipende in larga misura dal personale, che qui è davvero preparato. Il fichissimo servizio ti metterà a tuo agio. I prezzi di questo pub & bar meritano di essere considerati perché sono popolari. Qui, l'arredamento carinissimo e la gradevole atmosfera fanno sentire gli avventori rilassati. Gli utenti di Google hanno dato in questo locale 4.3.
Spesso citati nelle recensioni
Vedi tuttiMeno
Recensioni dei visitatori su Skyline Rooftop Bar
/ 703
Servizio temporaneamente Non disponibile
Riprova più tardi.
G
Richiedere la rimozione di informazioni
Gino Boschet
14 giorni fa su Google
Ho trascorso una giornata meravigliosa allo Skyline Hilton di Venezia, location e vista stupende, il tutto accompagnato da cocktail eccezionali. Nota di merito per il servizio, personale estremamente preparato ed educato. Da oggi entra di merito nei locali da visitare quando torno a Venezia I spent a wonderful day at the Skyline Hilton in Venice. The location and view were stunning, all accompanied by exceptional cocktails. Special mention for the service, the extremely knowledgeable and polite staff. From now on, it's a must-visit spot when I return to Venice. Food: 5 Service: 5 Atmosphere: 5
A
Richiedere la rimozione di informazioni
Angelo Jack
14 giorni fa su Google
Un'esperienza davvero bella! Questo rooftop offre una vista bellissima che lascia senza fiato, perfetta per godersi il tramonto o la città illuminata. I cocktail sono di qualità eccellente, preparati con grande cura e ingredienti di prima scelta. A fare la differenza, però, è lo staff: i dipendenti sono di una gentilezza e premura rare, sempre attenti a ogni dettaglio per farti sentire coccolato. Ci tornerò sicuramente. Service: 5 Atmosphere: 5
H
Richiedere la rimozione di informazioni
Hasnain Raja
3 mesi fa su Google
Absolutely appalling experience at Skyline Rooftop Bar. The entire staff, especially the manager, seriously need retraining in basic customer service. I watched a staff member dragging plants across the lounge, knocking into guests without any care whatsoever. There were towels left lying on the floor, which looked completely unprofessional for a venue attached to a Hilton property. When we were seated, nobody explained anything or provided menus. I eventually had to get up myself and walk around the entire bar just to ask for one. Later, the manager tried to claim there was already a menu at the table, which was simply untrue. The attitude from the manager throughout was rude, dismissive, and completely unacceptable. I genuinely do not understand how someone with such poor people skills is allowed to manage a hospitality venue. What made the experience even worse was that we felt singled out and treated differently. We were the only brown guests there, and nobody else appeared to be receiving the same level of poor treatment. It left a very uncomfortable impression. As a Hilton member, I will absolutely be making a formal complaint directly to Hilton regarding the conduct of the staff and management. Completely disappointing experience and not somewhere I would recommend. 16/05/2026 - MY RESPONSE TO SKYLINE: You and your staff were not respectful during my visit, so please do not try to present a false image of “respect” publicly now. Your response is completely inaccurate and, frankly, disgraceful. Firstly, I did not choose my own table. I was seated by a member of staff when I entered the rooftop bar, so your claim that I chose where to sit is simply untrue. Nobody explained how ordering worked after we were seated, which is basic customer service in any establishment, especially a 5-star Hilton hotel. Your response also ignores the fact that one of your staff members knocked a guest with a plant and failed to apologise. Again, what “respect” are you referring to? The situation was only rectified because I personally had to walk around and ask another staff member how ordering worked — not because your staff or manager proactively assisted us. It is extremely disappointing that you would post a fabricated version of events publicly rather than take accountability. Thankfully, your response will only strengthen the formal complaint I will now be escalating to Hilton Head Office. At no point was I aggressive. I was upset and frustrated as a paying customer who felt he was being treated differently to others around him. In fact, one of your staff members began shouting as we were walking away. I do not understand Italian, so I have no way of knowing whether abusive or inappropriate language was being used towards me. I also attempted to walk away from the situation, but the bar manager and another staff member continued following us and shouting, which naturally escalated tensions further. I have never in my life seen towels placed on the floor at a rooftop bar in a 5-star hotel, so clearly this level of professionalism is specific to this particular Hilton property. You may reject my feedback publicly if you wish, but the facts remain the same: I was mistreated by your staff and no accountability has been taken. Instead of posting misleading responses online, I suggest you take this feedback seriously, properly retrain your staff in customer service and professionalism, and ensure all guests are treated equally and respectfully. You will be hearing further from Head Office. Food: 1 Service: 1 Atmosphere: 1
S
Response from the owner
3 mesi fa
Thank you for taking the time to leave your feedback. However, we must respectfully clarify that this review does not accurately reflect the events that took place during your visit. Each table at Skyline Rooftop Bar is equipped with a QR code menu, which is clearly displayed for guests. Guests are also normally greeted and seated by our host team. Choosing to seat yourself without first speaking to a host can naturally create confusion regarding service. Regardless, your waiter took your order once the situation was rectified. The situation escalated when you stood up from the table coming towards the bar shouting aggressively at a member of our team in front of other guests. Our manager then intervened to understand the issue and assist in resolving the situation calmly and professionally. Unfortunately, the aggressive tone and behaviour continued throughout the interaction, causing discomfort to both staff and other guests present. We take the wellbeing and safety of our guests and employees extremely seriously, and abusive behaviour towards staff will never be tolerated under any circumstances. Regarding the towels mentioned in your review, these were intentionally placed as a safety precaution due to weather conditions and condensation common in rooftop venues with open windows. Their purpose was simply to help keep the floors dry and safe. We also take allegations of discrimination extremely seriously. Skyline is a welcoming and inclusive environment for all guests and staff regardless of race, gender, religion, or background. We completely reject any suggestion otherwise. We always welcome genuine and respectful feedback. However, respect must go both ways, and aggressive conduct towards hospitality staff is not acceptable. We wish you all the best.
Mostra risposte (1)
Tutte le recensioni
Cocktail Bar
€€€€
Fascia prezzo a persona
€20 - €60
© OpenStreetMaps
contributors
Indirizzo
Giudecca, 810, Venezia, Veneto, Italia
Caratteristiche
Posti a sedere all'aperto
Prenotazione
Carte di credito accettate
Nessuna consegna a domicilio
Wi-Fi
Niente cibo da asporto
Accessibile in sedia a rotelle
Orari d'apertura
| LunedìLun | 16:00-01:00 |
| MartedìMar | 16:00-01:00 |
| MercoledìMer | 16:00-01:00 |
| GiovedìGio | 16:00-01:00 |
| VenerdìVen | 16:00-01:00 |
| SabatoSab | 16:00-01:00 |
| DomenicaDom | 16:00-01:00 |
Instagram
@skylinevenice
Segnala l'inesattezza dei dati
