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Response from the owner
4 mesi fa
Hello Peter Lenner, Thank you for your feedback. We are very sorry to hear that you had a negative …Hello Peter Lenner, Thank you for your feedback. We are very sorry to hear that you had a negative experience in our store. Our aim is to always provide our customers with the best possible service and it is regrettable that in this case we were unable to meet your expectations. We take your feedback very seriously and will discuss what happened with the employee concerned to ensure that something like this does not happen again in the future. We would like to apologize for the inconvenience caused and hope that you will give us another chance to offer you our usual high standard of service. Best regards Your Shell Team Switzerland More