A-ROSA Lago di Garda

Dear Mr McKaveley, Thank you for taking the time to share your positive feedback on your stay at A-ROSA Lago di Garda. We are delighted to hear that you enjoyed your stay as part of your corporate trip. We are particularly pleased that you appreciated the facilities, our breakfast, our staff and the cleanliness of the hotel. Your kind words about our team are greatly appreciated. We strive to create a welcoming and enjoyable atmosphere for all our guests, and we are thrilled that we achieved this during your stay. We really hope to have the opportunity to welcome you back to A-ROSA Lago di Garda in the future. Sincerely The Management A-ROSA Lago di Garda

Dear Manu, thank you for choosing A-ROSA Lago di Garda for your holiday. Thank you for taking the time to share your feedback regarding your recent stay. We sincerely appreciate you bringing these concerns to our attention. We regret that your experience in our hotel did not meet your expectations and your feedback will of course give us some inputs of improvements since we aim to provide exceptional service to our guests and we would like to make them feel welcome. About your mentioned points, on some of them we are working to provide a better service in the future, on some other related to style, design and room equipment we are sorry if these are not matching with your taste or needs. About night coverture of the room as per our standards it is done in all our Junior Suite, Suites and A-ROSA Suite, while complimentary minibar ( still and sparkling water and two soft drinks) is offered in all room categories and refill for free every day. Thank you again for your feedback that is important for us. We hope that in the future, you will give us a second change and to welcome you again as our guests. Best regards The Management A-ROSA Lago di Garda

Dear Mrs Jehnichen, thank you for choosing A-ROSA Lago di Garda for your holiday. Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us and found our staff welcoming and attentive. It's fantastic that you loved the breakfast and dinner, as well as the views and hotel design. We’re especially glad to know that your baby as well felt comfortable and happy during your visit. Thank you for staying with us, and we hope to welcome you back for another amazing experience soon! Best regards The Management A-ROSA Lago di Garda