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Response from the owner
7 mesi fa
Dear Mr.Jan, We deeply regret that you had such an experience, and we assure you that none of our staff would ever discriminate against anyone. We welcome all guests with open arms, and it is our top priority to ensure that everyone feels comfortable and respected during their stay. We would appreciate the opportunity to discuss this further and sincerely apologize for any distress caused. We kindly ask you, if you are still staying at the campsite, to visit the reception today so that we can personally apologize and discuss this unfortunate incident in more detail. Sincerely, Giuliana M. Krulćić - campsite manager
