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Response from the owner
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Dear Oron,Thank you very much for taking the time to share your feedback with us. We’re truly sorry to hear that your visit did not meet your expectations.Your comments regarding the service are particularly concerning, as our team is usually praised for its warmth and attentiveness. That makes us all the more eager to understand what exactly happened. May we kindly ask you to reach out to us via email at [email protected] and provide us with more details about your visit? For example, when you dined with us, what exactly occurred, and if you happen to remember who served you.Unfriendly service is absolutely not in line with our standards, and we are committed to investigating this thoroughly to ensure such experiences are avoided in the future.We also take your feedback regarding the sweetness of the dishes seriously and will discuss it with our kitchen team. As for pricing, we understand that perceptions can vary, however, we place the highest value on premium ingredients, authentic preparation, and careful presentation. Quality comes at a price, and our goal is to offer you a truly special culinary experience.We hope to hear from you soon and would greatly appreciate the opportunity to welcome you again and show you the level of service and quality we are known for.Best Regards,David Tschümperlin
