Pane e Cicoria

I'm sorry to hear that you had such a bad experience at the restaurant. It's always frustrating when a meal out doesn't go as planned. However, it is important to try to understand both points of view in this situation. …I'm sorry to hear that you had such a bad experience at the restaurant. It's always frustrating when a meal out doesn't go as planned. However, it is important to try to understand both points of view in this situation. On the one hand, I can understand your disappointment at having to wait so long for the food and not being able to enjoy the first courses. Furthermore, if the appetizers were too rich in oil, it is understandable that you were dissatisfied with them. On the other hand, it seems that the restaurant owner was trying to explain the situation from his point of view. Perhaps the restaurant was facing capacity issues and the late arrival complicated things. It is also possible that there were misunderstandings in the communication of the order. Lastly, it's a shame to hear that the owner's night didn't go well. However, it is important to maintain a respectful and understanding behavior in these situations, even if the experience was not positive. Constructive criticism can help improve service, but it's always best to do it in a kind and civil manner. Overall, I hope you can have a more pleasant dining experience at another restaurant in the future.More