Osteria Caccianferno

Federica grazie di cuore per le tue parole, ti aspettiamo prossimamente per una nuova esperienza!

Hi Jose, We are sincerely sorry to learn that your visit to our Osteria did not meet your expectations. However, we would like to point out that sometimes fatigue or a …Hi Jose, We are sincerely sorry to learn that your visit to our Osteria did not meet your expectations. However, we would like to point out that sometimes fatigue or a particularly busy day can make our staff seem less friendly than usual. We assure you that our team is always ready to welcome customers with courtesy and availability, and we regret that you did not feel the atmosphere that usually characterizes us. Regarding meat, your remark surprises us. Our restaurant is indeed very popular for our meat dishes, which have always been one of the highlights of our menu. We wonder why you did not see fit to immediately report to the dining room that the cooking did not meet your expectations. If you had let us know on site, we would have been happy to intervene immediately, offering you all the necessary assistance and redoing the dish according to your cooking preferences. In the future, we invite you not to hesitate to share your needs with our staff: we are here to ensure that your visit fully meets your expectations and to provide you with a pleasant experience. We really hope to have the opportunity to welcome you again and offer you a fully satisfactory experience, allowing you to appreciate the quality of our service and our cuisine. SincerelyMore